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OUR POLICIES
GRACE PERIOD
Our grace period is 7 minutes. If you are running behind, please reach out to let us know. If you are going to be later than seven minutes, you may be rescheduled and subject to the cancellation fee.
CANCELLATION FEE
All clients are asked to leave a card on file upon booking for the first time. The card will not be charged unless clients cancel with less than 48 hours notice or if the client no-shows their appointment. There are NO exceptions. The cancellation fee is 50% of the service. If you are experiencing symptoms of illness, please do NOT attend your appointment but reach out to the spa or your service provider to reschedule. If you show up feeling unwell, you will be turned away and may be subject to the cancellation fee.
EXTRA GUESTS
To maintain a quiet environment extra guests are NOT allowed and will be asked to wait elsewhere for the duration of your appointment.
PLEASE NOTE!
Here at SKIN by The Nest we pride ourselves on being a safe and inclusive space for all. We will not tolerate hate of any kind, harmful language, or behavior. Failure to act accordingly may result in you being asked to leave our establishment.
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